WHAT DO OUR CUSTOMERS SAY?
5 — Clark PowellNeeded a crack filled!! I called for a quote and got a better than expected offer so I had it done that week. Great service!
5 — Christopher ReznichI recently worked with David Brown to resolve a basement leakage problem. I appreciated his "clinical approach" - gathering data to pinpoint the problem, then addressing that problem in the most direct, cost-effective manner.
5 — Eric SchroederA+ company, highest recommendation possible. Everyone I met and dealt with were top notch. They do exactly what they promise and do it first class. Don't call anyone else.
5 — Jean EgganI would highly recommend StayDry to anyone. They are very friendly and professional. I forgot my appointment today but John was able to get the job done anyway. John did a great job, was fast. He explained his work to me. I'm very happy with the work. Try StayDry, I believe you will be happy with them! I would highly recommend StayDry to anyone. They are very friendly and professional. I forgot my appointment today but John was able to get the job done anyway. John did a great job, was fast. He explained his work to me. I'm very happy with the work. Try StayDry, I believe you will be happy with them!
5 — Jean SchultzIn November, 2015, I had StayDry install a system in my basement. Every one of the staff that I had dealings with were kind and respectful, and I felt at ease having them in my home. The system they put in works beautifully! With all the snow and rain we've had the last few months, not a drop of water or even signs of water in my basement. Highly recommend that if you need a system installed, StayDry is the company to go with!
5 — Joshua EllerI would absolutely recommend StayDry to anyone for basement waterproofing. From the very beginning, the people I talked with to schedule my job and the guy who came out to give my basement one more look were all very pleasant and professional. On the day my job was to be started, the guys called ahead to let me know they were on the way and were on time both days. They made a point to shake my hand when they arrived each day. Throughout the whole job, they were great at communicating what was going on and if any issues arose. I would periodically venture down to the basement to see the work and they would always answer any questions I had. During the course of their work, I inquired about them doing another extra thing while they were there and they did it no problem, but for a reasonable charge, of course. After the job, I stopped by their office to drop off final payment and the owner took me on a tour of the facility to show me all their equipment and such. It was nice to see just where my money was going. Every person was courteous and friendly. As for the quality of the job, I'm very pleased with that as well. Everything looks great, and now that we're going through the spring thaw, I can say the drainage system and sump pump are working like they should and my basement floor is clean and dry. If you have basement water issues, don't hesitate to check these guys out. Tell em Josh sent you.
5 — Rich MangoldI have tried everything myself to remove mold and the water from my basement, and after 7 years of wasted money(and swallowing my pride) I called Stay Dry. They were fast, professional, and very family. I had several other quotes, but the feeling of genuine care and concern for me as a person is why I went with them. They were in and out ahead of schedule and did excellent work. I am going to recommend them to all my friends and family.
5 — AnonymousI am planning on finishing my basement and wanted to make sure that I wouldn't have any water in it. The Stay dry team were very helpful in answering my questions and the utmost professional and I have no issues with water now and i am going to enjoy it when it is a finished basement for my husband to have his man cave there. I have highly recommended them to my friends and family.
5 — Renan FontusVery professional, they did what they promised. They cleaned up afterwards and everything is working perfectly. I highly recommend them.
5 — Timothy HirschbergAfter a severe rainfall my wife and I discovered water was forcing its way through the basement slab and in between the slab and cove joints in our basement. Knowing that we wanted to eventually finish the basement, I contacted five different contractors to assess which had the best solution to keep the area dry. In the end we chose Stay Dry based off the company's proposed solution, experience, and positive review base on Angie's List. While Stay Dry's solution was similar to what other contractor's quoted, it was superior in that they used triple-walled perforated pipe--not corrugated--that was installed next to the foundation footer as it should be. Don't let a waterproofing company--in my particular case, Ayer's Basement Systems--convince you that a drainage tile can be installed on top of the foundation footer and function properly. Reading guidelines the Department of Energy and Oak Ridge National Laboratory established for proper foundation water management, and a little common sense, confirm this. All of this is to say that Stay Dry proposed and installed a system that is proven to work, and they did so with excellent workmanship. Jim and his crew were courteous and professional in their conduct throughout the installation, and I would heartily recommend them--and Stay Dry--to anyone needing basement work. They literally went above and beyond the scope of what they were paid to do. They installed a dry well for us, and then they took extra time to move the left-over dirt to areas that needed improved grading to keep water away from the house. Nowhere was this in the contract, but they did it free without question. I couldn't be happier with the quality of the finished product, but there is one small thing that could have been done better from the sales side. We decided to opt for the battery backup sump pump with the Pump Spy monitoring service, but the Stay Dry sales rep did not disclose the fact that the Pump Spy service itself included just a 30 day trial, after which there is a $4.99 monthly fee. I was not made aware of this until I went to activate the service online when the system was installed. $4.99 is not bad for being able to regularly monitor the sump's activity and any issues that could arise, but I do wish that the Stay Dry rep had informed me ahead of time. Regardless, I highly recommend that anyone who is having basement water issues give Stay Dry a call and rest assured that their work is worth the investment.
5 — Sara StanfordStay Dry is GREAT! They re-did our crawlspace and foamed the entire perimeter of our basement. Last winter our unfinished basement was toasty for the first time! They also over-performed and (I think) undercharged...
5 — Jim RossmanThey came earlier than expected and finished sooner than expected. They ALL treated my Mom with the utmost respect. The work turned out great and we expect to have a dry basement from here forward. They cleaned up and took care with the areas of the home that they had to traverse. It could have not gone better. Two thumbs up for sure. Kudos to the crew and Dave for a job well done!
5 — Daivd MearsThe folks at StayDry are just wonderfull! From the owners down they are friendly, kind and honest genuinely caring about customers is far and few these days but, you count on these guys to do things right and with integrity! If you scroll through the rest of the amazing reviews you will see that there work is no short of excellence! And they will travel anywhere in Michigan. Great opperation truly impressed!
5 — Jim HillmanJohn came out, quoted an excellent price, and did the job same day. Very pleased with the work done and would recommend to anyone who wants a small leak fixed without major excavation work.
5 — AnonymousThe service was stellar.... Very knowledge about what had to be done and broke it down so I totally understood... And answered the couple of only questions that I had... I couldn't be more pleased with the job that they did And the final cost. Highly recommend this business.
5 — Ariel CallawayStayDry came to do basement waterproofing at my mom's house and they were amazing! The guys were diligent in there work but also personable. They were even great with the clean up ! I definitely recommend them to anybody in need of one of their many services.
5 — Nina Fetzerthese guys are the best- very conscientious of the fact that it was the coldest day of the year and tried to keep the doors closed in my house while they were going in and out- really appreciated that. they worked their tails off in a dirty environment with a smile! my crew deserves top grades! love my crawl space now, no longer a scary place. thank you
5 — Kimberly MartinWe had this company out for a waterproofing of our basement. They were fantastic! The crew was polite and friendly, and they cleaned up very neatly afterwards! They finished the job in a very timely manner and we have no more leaks! We would recommend Stay Dry to anyone!
5 — Tim O’RourkeI had a great experience with StayDry. They were great from start to finish! The salesman was very knowable when he came to my house for the first meeting. I had several companies come out to give me quotes. I had more confidence in StayDry then any of the others. The project started and was completed on time. Mike was great! He kept me in the loop on everything. I would recommend StayDry for any basement waterproofing needs.
5 — Yvonne BrownI highly recommend this company - they are honest and reliable. Their customer service is top-notch.
5 — Deborah RogersonI have used StayDry services several times and find them to be very professional, provide quality work and excellent customer service. I recommend them for any basement waterproofing.
5 — Ron CarrierStay dry waterproofs basements the right way! I'm happy with their quality of work and custermer service. I'd call them if you want the job done right. Thanks Stay Dry!
5 — Lynn KeaslerTravis Osky installed a sump pump and drain in a rental home and did a fantastic job. He explained the process, completed it within a few hours and it's done great! I would highly recommend him!
5 — Empire Home Builders, LLCWe generally don't write reviews but wanted to give credit where credit is due. Our company recently hired StayDry Basement Waterproofing Inc. to install the Fortress Stabilization System on a foundation wall that had a slight bow and to do a sump pump installation as well. We had several companies give us an estimate and we hired StayDry because they were able to meet our timeline for this project and had the best reviews everywhere we searched online. As far as customer service goes, these guys rank up there with some of the best companies we've ever worked with. A couple of people we want to mention here: Keith Brown (Foundation Specialist) - Keith was extremely knowledgable and really responsive. He came out to give us an estimate even though we weren't available to meet with him. We provided the lockbox combination to access the property and he contacted us to discuss his proposed solution. Marty Herman (Office Manager) - Marty was fantastic. She kept us informed about what was going on and provided all requested documents in a timely manner. Kevin Kesson (Foreman & Crew Leader) - Kevin and his crew was incredible. These guys showed up on time, worked diligently and cleaned up daily. The whole project took 3 days from start to finish and the most impressive part was that they encountered blizzard like conditions on day 2 but they did not let that keep them from doing their job. That alone earned 2 thumbs up from us! Overall, we rated StayDry 5 Stars not because they deserved it but because they earned it! A special note to the owner David Brown...
5 — Windy JohnsonUnbelievable fast and friendly. The guys cleaned up great and the price was great too!
5 — Grant WilkinsThese are people who appreciate people. Excellent customer service.
5 — Andrew VoorheisDave helped explain each step of the waterproofing process and made sure I was comfortable with the installation.
5 — Andrew WielandAlthough the project took longer than I would have liked, StayDry exceeded my expectations. Helpful knowledgeable Foreman and Crew leaders, friendly and respectful crewmembers lead to a mostly positive experience. The couple hickups during the process were no fault of the company and they were understanding and helpful with recommendations to resolve the issues. Demolition and removal of the collapsed fieldstone foundation walls, pouring new footers and building new block foundation walls, and waterproofing the exterior, installation of crock and sump pump, and installing a dryer vent. Very happy with the end result. I will definitely call on them again if I need future work done and will recommend this company to my friends, family, and co-workers. Special thanks to Rob who went out of his way to make sure we were happy and satisfied with the project.
5 — Warren SokolnickiInnovation at it's finest. The salesman who came out found the most cost effective way to solve my water problems. Thank you Stay Dry!
5 — Denise OskiThe work these men had to do on my basement was extremely strenuous and they did the job with smiles on there faces. Excellent customer service ! I would recomend Travis Oski and his crew to anybody. My basement is dry !!
5 — Kim JonesComplete wall rebuilds in my basement. Thank god these guys are so good. Thank you
5 — Dennis MartinVery helpful & professional staff. Would use again.
5 — Ron SpanglerStay dry sent a starting date. They were here on time. Starting removing two walls in my basement first day. Replaced the sump pump with a complete drainage system and it works!
5 — Keith GallagherThe did my basement, great work at a fair price, workers were very polite and professional.
5 — Wendy StewartGreat group of people. Would highly recommend them to anyone.
5 — Kazen WashburnPeople were super nice and courteous. Even done a date early! Would definitely recommend them.
5 — Jay KWorked with Stay Dry and the people are awesome! Great experience
5 — Ronnie SopkoI distinctly remember the kindness and professionalism of travis oski. He really went the extra distance on my parents rental.
5 — Jennifer DavisI had the waterproofing done on my basement 3 years ago. I had a small issue just recently and when I called in they had someone out to my house the same day to asses the problem and a repair was done in less then a week! I have to say the customer service is great and David Brown went above and beyond to make sure I was a satisfied customer. I would recommend Staydry to anyone that has basement issues!
5 — Donte NapierThe waterproofing system they installed works great, the crock and pump they installed is almost completely silent due to their sealed system. Thank you
5 — AnonymousThis is company is amazing. Esitmate was right on the money. Did what they said they would do. Kept the house clean as you possibly could considering it was heavy construction. Lots of plastic and protection of valuables used. Very respectful, and kind. Can't say enough good things about them.
5 — Nick PerkinsGreat people to deal with, and now my basement stays dry!
5 — Joe FordWe just had Stay Dry come out, reinstall a basement window well, seal our outer wall, and install a new sump pump system. . They were done more quickly than anticipated, and were extremely professional! We have had water coming in the west corner of our basement for over 7 years, and now it is dry. Their estimate team was very helpful, with great tips we could do on our own, and their work crew was timely and efficient. Highly recommend!
5 — Rick TrevinoThey installed fortress straps to stop my wall from shearing. Very professional, quality installation and excellent warranty.
5 — Jane SoperI had a major flooding issue in my basement and crawl space, and while other waterproofing companies advertise that they can fix anything, when I asked them for a quote they didn't even know how to proceed. Stay Dry came and met with me, walked me through what would eliminate my water problems. They put in their system just over a year ago, and I have not had a serious issue since. The few minor issues that I have had have been taken care of in a timely manner.
5 — Joe BrownGreat team of people. Would highly recommend them to anyone.
5 — Harold HouseStayDry Waterproofing and David Brown have always treated me honestly and respectfully. I had StayDry Waterproofing and encapsulate my crawl space. I have never been happier with work done by a company. They were not pushy or overly expensive. They performed very high quality work and worked very hard to make my crawl space look like a million bucks! Now when I open the cupboard under my sink I don't smell my nasty, musty crawl space. I even had them install a sump pump for my father-in-law and he was extremely pleased with their work. I would highly recommend StayDry Waterproofing and David Brown
5 — Walid JohnsonThank you for making my basement a liveable space!!!
5 — Steve LettWorked with this company and would highly recommend them. System worked fine during the worst rainfall.
5 — Chris PavlicaExcellent customer service! Dave, the owner, very nice, very helpful.
5 — John Goodallthe new footer in my house was installed properly and professionally
5 — Mark RoldanOutstanding Job would recommend them!!!!!!
5 — Jessee GroveA+ company, highest recommendation possible. Everyone I met and dealt with were top notch. They do exactly what they promise and do it first class. Don't call anyone else.
5 — Jack HettlerGot my man cave back!!! Thanks guys!
5 — Denise PhillipsI was very impressed with all the men from Stay Dry and the work they did which was done in a very efficient and timely manner. After a winter of 20 plus inches of snow which seemed to melt all at once, the basement waterproofing system worked perfectly.
5 — Brograns TireGreat company and quick! They are VERY professional and thorough
0Jim IrvineThis is by far, the best service I have ever experienced! The owner, David Brown, personally came to inspect our property as a result of the recent flooding and high water tables in the Lansing area. During the inspection David discovered a failed sump pump. Rather than sell an expensive project, David arranged to have a new “Smart Pump” installed which will report directly to our smart devices. David and his team at Stay Dry Basement Waterproofing provide service, matched by their impeccable standards and the highest ethics. Major Jim Irvine The Salvation Army Lansing, MI March 02, 2018
0Jim FoguthThe company is very professional did excellent work. I highly recommend them.
0Jason MazurOutstanding communication from the initial call, quality of work was fantastic, Clint and his crew did an awesome job, would recommend StayDry to any one!
0Heidi NixonSo grateful to Robert Robbins for coming to the rescue and saving the day when my sump pump kinked out in the middle of an epic weather event. Thanks Robert.
0John MastersonIt has been almost a year since we had the basement system installed including the computer connection which keeps us informed of all aspects the system at work. The original installation by StayDry was excellent with good communication throughout. We have just come through a major rain fall, snow melt and flooding in the Lansing area. Our basement is dry as a bone. It is excellent value for the money we spent
0Michael JohnSame day service. Responsive and professional. Completed my job when the "other guy" would not. Highly recommend the Staydry team!!
0David BrownI love this company and what it stands for. Honest hard working people that care about other people. Terrific staff and awesome installation. What a great team!
0Matt BarrettThese guys work very, very hard and know what they are doing.
0Liane CroftchikThese guys are the best. They were very professional and friendly. Pricing is good, work is amazing and they have great customer service. I highly recommend StayDry for any basement waterproofing work!!!
0Dave TrotterHappy with the work Stay Dry does.
0Laura GarnerVery friendly, professional & courteous office staff
0Rosa HernandezThanks for your standing hard work everybody very professional ,
0Justin Hunt5 Stars for sure! The expertise and customer experience alone was enough to make me recommend Stay Dry! The workmanship they provided was top notch and I would refer my friends and family to nobody but them!
0Al SimonsThey quoted 3 days, but were done in Two.
0Jason FaulconerSalesman was actually a decent human being - had several other companies quote and their sales folks just wanted to sell you junk. I had a crack in one wall and a root-filled portion of perimeter drain, as well as a super-high water table. The crew that came out to handle the job was professional (even when I asked a bunch of questions and made myself a pain in the rear). Job took a bit longer than expected due to the existing water issues, but was done well. Overall, pretty good.
0Michael ShieberlThe team was very polite the workers worked really hard they were really Professional at doing there job I will definitely will be a life long customer and will recommend to anyone
0Austin AndersonStaydry was a wonderful business to work with from beginning to end. The salesman was wonderful over the phone and the crew they sent to my house was spectacular. The crew was very nice and helpful and explained everything to myself and my wife to a tee. It was a wonderful experience and I would highly recommend this company for basement waterproofing.
0T SunnWith the water table higher than ever this year, I called on Stay dry to help me stay dry this spring and they did a amazing job with their system that does work wonders. I recommend them for anyone having serious or minor water issues.
0Curtis FosterGreat job the staff finished my basement in two days when the job called for 4 days. Thanks you stay dry.
0Steve A RenoStay drys staff is amazing and very helpful!
0Fred HandsomeStayDry is. Good company I've been here working 9 months they've taught me alot of new things and helped me pick up a trade I like to do now
0Bryan EaleyGreat company fixed all my water problems I was having in my basement I'm so happy I want everybody to know stay dry the way to go
0Sherry UnderwoodAwesome service, great quality work and very friendly and thorough!
0Robert RobbinsAwesome work came on time and exceed expectations I would recommend them to anyone
0Red KingkillaThey do really good work and they clean after every day they come in and tape and wrap everything up and make sure they keep thing clean and safe
0Eddie EmaculateStay dry is a fantastic company hard working get the job the rite way.
0Kevin LoudyDealing with the owner and his crew was a very positive experience, the way things should be when hiring a service, I would highly recommend them.
0Michael NosanovStay Dry did great job for us on 2007 so they were the only ones to call when we needed them for a different project. Dave is very helpful and honest
0Daniel UrmannGreat company - in a business where the results don't often show for years - I can give this team 5 stars. Not only are they affordable and have the scale to do any job but also they've backed their work. I had them do a job at my Michigan cabin several years ago (see review below) but now many storms later and a few calls to them I can say their work and warranty is 10x better than the next best waterproofing company in Michigan. Cheers and thanks guys! Hopefully won't ever need you again but glad I called you when I did 🙂
0John WinninghamProfessional and friendly, great staff to work with all around. Quick to address all of our concerns and got us taken care of no problem! Wonderful company
0Sarah BishopGreat service! I had some flooding in my basement, and could not have been happier with their work and professionalism. Office staff made it super easy to schedule, and the work was top notch! Definitely recommend!
0Sabrina DeGrootWas extremely impressed with the professionalism of the follow up from John and the owner Dave. Came out the next day and gave us a great follow up plan for how to fix our egress window issue. Dave did not try to sell us, more give us advice on what we can do. We will definitely recommend him in the future and are glad we went with him for the job!
0Jason ZeroFrom the sales person to the installers, the entire company we had contact with, was very nice and thorough. All of our questions and concerns were promptly alleviated. The install crew were all very nice, and considerate of our home. The job was completed on schedule and our home was clean and ready to go. Thanks a ton to Stay Dry, because now we can finish our basement and not worry about everything being destroyed by flooding.
0Brett KingFrom our first contact with the individual answering phones, to the owner and his colleague visiting our home, to the employee who came out for the repair - the customer service experience with StayDry is absolutely unmatched. Each point of contact was beyond friendly, and their team was more than accommodating to our pressing schedule despite them them being booked pretty solid. StayDry went above and beyond in all aspects of the service they provided, and it is no doubt a testament to the leadership and fact that all of their employees truly believe in the quality of work being performed. This is honestly my first Google review, and I can state with confidence that StayDry should absolutely be your first (and only) call.
0Natalie MillisHad a concern with a basement wall. If you've been in that situation, you know how stressful it can be. David came out and immediately confirmed the problem wasn't structural, provided some options for repair (giving a ballpark of the cost--very reasonable), and then proceeded to answer other questions I had about the basement and offer some energy saving tips. He also gave me some suggestions for contractors for some home improvements I'm planning to do this summer. I'd say we talked for a good half hour and he never tried to sell me on anything. When he left, he told me to give him a call or shoot him an email if I ever had any other questions. That was yesterday and I've already recommended the company to two other people. If you're looking for an honest assessment of your situation, I recommend giving them a call.
0Clark PowellNeeded a crack filled!! I called for a quote and got a better than expected offer so I had it done that week. Great service!
0Christopher ReznichI recently worked with David Brown to resolve a basement leakage problem. I appreciated his "clinical approach" - gathering data to pinpoint the problem, then addressing that problem in the most direct, cost-effective manner.
0Eric SchorederA+ company, highest recommendation possible. Everyone I met and dealt with were top notch. They do exactly what they promise and do it first class. Don't call anyone else.
0Renan FontusVery professional, they did what they promised. They cleaned up afterwards and everything is working perfectly. I highly recommend them.
0Jean EgganWould highly recommend StayDry to anyone. They are very friendly and professional. I forgot my appointment today but John was able to get the job done anyway. John did a great job, was fast. He explained his work to me. I'm very happy with the work. Try StayDry, I believe you will be happy with them!
0Jim HillmanJohn came out, quoted an excellent price, and did the job same day. Very pleased with the work done and would recommend to anyone who wants a small leak fixed without major excavation work.
0Peter RedovichHad a great experience. John took care of everything and cleaned up like he was never there. Very fast, friendly and professional. I would recommend StayDry to anyone that has a leaky basement like I did.
0Mark RoldanOutstanding Job would recommend them!!!!!!